Local help is just a call away
During business hours, you can speak directly with a local HELPLINE expert who understands our area and available resources.
Call 843-524-4357, Monday through Friday, 8:30 a.m. to 5 p.m.
Need help outside business hours?
Free, confidentail assistance is always available through SC211 by:
Dialing 211
Texting 211211 to 211
Visiting SC211.org
In 2025, United Way's HELPLINE provided 3,936 referrals to our neighbors.
Help is Closer Than you Think
And it starts with one call, text, or click.
By calling our local HELPLINE at 843-524-4357, or connecting to SC211 by dialing 211, or texting 211211 to 211, you’ll be connected to trusted information and local resources designed to help you through everyday challenges and unexpected crises.
This free service is available 24 hours a day, 7 days a week ensuring help is always within reach, even when emergencies don’t happen during business hours.
One Conversation. Real Solutions.
Our trained HELPLINE specialists listen first — because every situation is unique. We’ll help connect you to services and support in areas such as:
- Food and nutrition assistance
- Rent and utility support
- Emergency and transitional housing
- Childcare and family resources
- Physical and mental health services
- Job and employment assistance
- Senior and disability services
- Financial and credit counseling
- And much more
If you prefer to speak directly with our local team, United Way of the Lowcountry HELPLINE staff are available Monday through Friday from 8:30 a.m. to 5 p.m. to answer questions and guide you to the right resources.
You Ask. We Connect.
When you don’t know where to start, start here. Because getting help shouldn’t be complicated and no one should face a crisis alone.
FREE information and referral assistance is available at ANY HOUR or DAY OF THE WEEK, by calling 211, texting 211211 to 211, or visiting SC211.org.
Meet the Williams Family
“We reached out to United Way five years back, and they've been there ever since.”
HELPLINE assists people right here in our community like the Williams family. They went from being a two-income household to just one when their youngest child, “Baby Joey,” was born with a rare heart condition. He has undergone numerous surgeries since he was born, which has meant countless trips back and forth to MUSC in Charleston. Our HELPLINE was able to provide the Williams family with a variety of support services so they could focus their attention on the health needs of their newborn son.
Meet Wanda
“I don’t know where I would be without United Way. I wouldn’t have rent or a deposit. I wouldn’t be able to pay my light bill or my water bill.”
Like so many of our neighbors, Wanda and her family moved to the Lowcountry looking for a fresh start. However, soon after relocating to Beaufort, Wanda was diagnosed with a serious health issue that made it impossible for her to continue to help support her family. Faced with mounting medical bills and the possible loss of their home during a pandemic, HELPLINE was able to provide the funds and referrals needed to help her family find stable housing.